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RDM.
Policy · Active · Updated 2026-05

LGPD applied in architecture, not in terms.

Privacy is verifiable technical control — minimization, restricted access, traceability, defined retention and security by default.

DPO activeSLA 7 business daysContinuous audit

Corporate posture

Data protection is part of the operation, not an add-on

RDM Soluções treats personal data protection as an integral part of every project. The approach is technical: we collect only what is strictly necessary, for the shortest time, with the least access possible — and every decision is recorded for audit.

Principles

Five controls in operation

Active

Data minimization

We collect only what is necessary for the declared purpose, for the shortest possible period.

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Access control

Access restricted to authorized professionals, with strong authentication and usage logs.

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Traceability

Every operation on personal data is recorded, allowing audit and verification.

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Defined retention

Data kept only for the necessary period. After that, securely eliminated.

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Security by default

Encryption in transit and at rest, segregated environments and active monitoring.

Form data

What we collect and why

Each contact form field has a defined purpose, legal basis and retention. No gray zone.

DataPurposeLegal basisRetention
Full nameAddressing in the follow-up conversationConsent90 days
Company and sectorQualification of the commercial contextConsent90 days
Email / WhatsAppReply channel chosen by the data subjectConsent90 days
Brief scopePreparation for the discovery callConsent90 days

Data subject rights

You control your data

We guarantee the rights provided in art. 18 of LGPD. Requests are handled within 7 business days by the DPO.

[ R-01 ]

Access and confirmation

We confirm existence and provide a copy of the personal data we process about you.

[ R-02 ]

Correction and update

We correct incomplete, inaccurate or outdated data upon your request.

[ R-03 ]

Deletion and objection

We delete data processed under consent or that exceeds the necessity for its purpose.

Data protection officer

Talk to the DPO

For questions, access requests, correction or deletion of personal data, contact us directly via the email below.

contato@rdmss.com.brSLA · Reply within 7 business days